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What You Get
Ontool.com at Work

Support Services:

Online Sales & Customer Support
Provided by technically knowledgeable and savvy personnel
Toll-free 800 phone number also provided
When appropriate, integrated hotline links to manufacturer's internal sales support department
Sales Analysis Data
Provided real-time or same day
Customer Relationship Management (CRM) Support
Ensures Ontool.com's distribution and related processes work smoothly with the OEM's own back-office operations
Helps both Ontool.com's and OEM's front-line employees increase sales, marketing, call center, help desk, field service and web service effectiveness
Transmit information on customers and sales prospects to OEM's field personnel for follow-up
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